Description

SUMMARY:

Duties include assisting guests using Retail Outlet areas. Cashiering and cash handling. Cleaning Retail Outlets and performing duties as assigned to ensure a safe and efficient operation. Providing excellent Customer Service.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Make eye contact, smile and greet guests warmly and sincerely. Keep inventory available and organized for Retail Outlets guests. Become knowledgeable of retail offerings and assist guests with locating merchandise. Cashier as assigned and properly handle any receipts. Performs inventories for Retail Outlets as described in Internal Controls. Clean Retail Outlets area as assigned. Report any maintenance or safety issues to supervisor immediately. May be used as a River Ranger as needed. Assist in the protection of Blue Water Resort & Casino assets, guest property and guest/employee safety by notifying Security of any suspicious/reckless behavior on BlueWater Resort & Casino property. Follows all BlueWater Resort & Casino Cash Handling Procedures, Safety Procedures and House Rules. Complies with Federal, State and Tribal laws. Works in a safe manner; complies with company and OSHA safety regulations. All other duties as assigned (non-gaming functions and issued gaming license permitting).

KNOWLEDGE, SKILLS & ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. All Employees must be knowledgeable to all Company policies and procedures.

Basic math skills. Professional phone etiquette. Ability to be polite and helpful. Ability to manage time and prioritize tasks. Ability to have lots of patience. Ability to be a team player. Outstanding interpersonal skills.

Qualifications

QUALIFICATIONS & REQUIREMENTS:

High School Diploma or GED equivalent. Cash handling experience preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to handle or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand; walk, stoop, and kneel. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

Primarily indoor environment although other duties may require outside work. The noise level in the work environment is generally quiet to moderate and may become excessively noisy at times. Position is in a fast-paced environment. Smoke filled environment at times. Will have contact with employees, external agencies and the public.

ACCESSIBILITY:

Limited

Disclaimer: The duties and responsibilities identified in this position description are illustrative only and are in no way intended to be a complete list of activities that may be required of an incumbent. The information contained in this job description is for compliance with the American Disabilities Act (ADA) and is not an exhaustive list of duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.